bitcastleFX doesn't say it accepts clients outside Japan, and its withdrawals are built for Japanese banks. Its Japanese help centre lists bank transfer, STICPAY and crypto (USDT); bank and STICPAY withdrawals cost ¥2,500 each time and arrive in about 3–4 business days, excluding weekends and Japanese holidays. Card deposits can't be withdrawn for 60 days, payouts go only to accounts in your name, and any withdrawal request deletes all bonus credit.
Eligibility note
bitcastleFX publishes its FX service only in Japanese, with yen accounts, and doesn’t say it accepts clients outside Japan. Its bank withdrawals are to Japanese banks (the form asks for a seven-digit account number). If you live elsewhere, confirm in writing how you’d be paid before depositing. Japan’s Financial Services Agency warned the operator in April 2025: is bitcastleFX safe?.
The terms below are from bitcastleFX’s Japanese help centre, read on 31 October 2026.
Methods, fees and limits
From the fees article and the minimum/maximum withdrawal article:
| Method | Fee | Amount received per withdrawal |
|---|---|---|
| Bank transfer (JPY) | ¥2,500 | ¥1 – ¥10 million |
| STICPAY | ¥2,500 | ¥1,000 – ¥10 million |
| Crypto (USDT) | Shown on the withdrawal screen | ¥200 – ¥1 million |
There’s no daily, monthly or yearly limit on the number of withdrawals, but the fee applies to every request, so frequent small withdrawals get expensive: ¥2,500 is 25% of a ¥10,000 withdrawal.
How long it takes
From approval to arrival, about 3–4 business days, excluding weekends and Japanese public holidays. It can take longer if documents need checking, if the trading activity is reviewed, or when many requests come in at once. You can submit a request at any time once your identity is verified.
How to withdraw by bank transfer
- Log in and go to Dashboard → Withdrawal.
- Choose bank transfer (fee ¥2,500).
- Pick the FX account and amount, and check the fee and amount received.
- Tick the notice about open positions and continue.
- Enter the receiving bank, branch, account number, account holder, account type and phone number.
- Confirm and enter the code sent by e-mail.
The rules that trip people up
Bonus credit is deleted. A withdrawal request deletes all bonus credit in the account, however small the amount; it’s restored only if the request is rejected. Because credit counts towards margin, its removal can push open positions into stop-out. Close or reduce positions first: bitcastleFX bonus.
Card deposits are locked for 60 days. Amounts deposited by card (via PayPal) can’t be withdrawn for 60 days, and you must keep at least that amount across all your FX accounts. Profits can still be withdrawn by bank, STICPAY or crypto. bitcastleFX’s example: deposit ¥10,000 by card, make ¥15,000 profit, and you can withdraw ¥15,000 now and the ¥10,000 after 60 days.
Open positions. You can withdraw while holding positions, but only up to your free margin.
Why withdrawals fail
| Cause | Fix |
|---|---|
| Receiving account not in your name | Use an account in your own name |
| Not enough funds | Check free margin and balance |
| Identity verification not approved | Reach Level 4: open an account |
| Card deposit within 60 days | Withdraw only the profit portion |
| Wrong bank details | Re-enter them correctly |
bitcastleFX may also ask for a proof of address issued within 3 months at withdrawal. General guidance: what to do when a withdrawal is refused.
Funding rules: bitcastleFX deposits. Compare payout speed and fees at brokers that accept international clients on fast-withdrawal brokers. Back to the bitcastleFX review.
Related
Withdrawal at other brokers
Frequently asked questions
How much does a bitcastleFX withdrawal cost?
¥2,500 by bank transfer (since 25 November 2024) and ¥2,500 by STICPAY (since 3 April 2026). The crypto fee is shown on the withdrawal screen.
How long does a bitcastleFX withdrawal take?
About 3–4 business days from request to arrival, excluding weekends and Japanese holidays. Document checks or busy periods can add time.
What are the withdrawal limits?
Bank transfer ¥1 to ¥10 million received per withdrawal, STICPAY ¥1,000 to ¥10 million, crypto ¥200 to ¥1 million. There's no cap on the number of withdrawals.
Can I withdraw with open positions?
Yes, as long as the amount is less than your free margin. But the request deletes all bonus credit, which lowers your margin level and can trigger stop-out.
Why would a bitcastleFX withdrawal fail?
A receiving account not in your name, insufficient funds, unapproved identity verification, card-deposited amounts within 60 days, or wrong bank details.
